Accessibility Statement

This accessibility statement applies to www.flitcham.dneat.org

This website is run by Sandringham Federation . We want as many people as possible to be able to use this website. For example, that means you should be able to: 

• change colours, contrast levels and fonts 
• zoom in up to 300% without the text spilling off the screen 
• navigate most of the website using just a keyboard 
• navigate most of the website using speech recognition software 
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

We know some parts of this website are not fully accessible: 

• you cannot modify the line height or spacing of text 
• most older PDF documents are not fully accessible to screen reader software 
• live video streams do not have captions 
• some of our online forms are difficult to navigate using just a keyboard 
• you cannot skip to the main content when using a screen reader 
• there’s a limit to how far you can magnify the map on our ‘contact us’ page 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

• email: office@flitcham.norfolk.sch.uk
• call: The School Office on 01485 600383

We’ll consider your request and get back to you in 5 working days. 

If you cannot view the map on our ‘contact us’ page, call or email us for directions. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Trish Birrell or 01485 540506 email office@sandringhamwestnewton.norfolk.sch.uk 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

[Note: if your organisation is based in Northern Ireland, refer users who want to complain to the Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.] 

Contacting us by phone or visiting us in person. 

If you need to visit us and require a British Sign Language (BSL) interpreter, please contact us before your visit we can arrange it. 

Find out how to contact us. 

Technical information about this website’s accessibility 

Sandringham Federation is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Non-compliance with the accessibility regulations 

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). 

PDFs and other documents 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document]. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Live video 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. 

Preparation of this accessibility statement 

This statement was prepared on 01/02/2023 and will be reviewed annually.